Privacy Policy


Last Updated: 24th May 2016

Application and Scope

Stated below is the Privacy Policy (the "Privacy Policy") of www.tenderroots.me ("TenderRoots," "we," "our", or "us" ).

The purpose of this Privacy Policy is to identify the Personal Information we may collect, describe how you can review and make changes to that Personal Information, describe how you can learn about changes to the Privacy Policy, and provide you with a mechanism to opt-out.

If you do not agree with one or more of the terms stated in this Privacy Policy, then refrain from using TenderRoots.

Please review our Terms of Use and User Submission Guidelines, which govern your use of the TenderRoots.

www.tenderroots.me/ae reserves the right to modify, limit, add or delete, without notice, this Privacy Policy. You are responsible for periodically reviewing the latest Privacy Policy.

Information We Collect from You

We automatically collect information about your Internet connection, including but not limited to:

  • The name of the Internet domain you used to access the Internet;
  • The IP address of the web site from which you linked directly to our Site;
  • The content you submit;
  • The date and time you accessed our Site; and
  • The pages you visited.

This information ("Non-Personal Information") does not identify you personally. We use this Non-Personal Information to monitor the effectiveness of the Site, to identify areas of interest and to consider potential improvements to the Site.

We request that you provide certain personally identifiable information ("Personal Information") to make reservations. We request that you provide name, shipping address, billing address, telephone numbers, e-mail address, zip code and payment information such as credit card. We also require you to submit a user name and password of your choice for future access to your information. Your user name and password is to remain confidential and you should not share this information with anyone. Providing such information is voluntary, and by providing such information, you consent to our collection and use of it, as described in this Privacy Policy. We do not collect any Personal Information about you when you visit the Site unless you give us that information. You may choose not to provide Personal Information via the Site, and you may choose not to participate in the Site.

ASP should be aware that certain personal information or location information that he or she voluntarily discloses online may become publicly available and could be read, collected, and/or used by third parties, including other users, in ways unknown to us. We are not responsible for any such use of a user's personal information or location information by any third party. We therefore recommends that a user actively manage his or her privacy settings on an ongoing basis, so that he or she can effectively guard against the unauthorized use or abuse of his or her personal information or location information by others.

Personal Information ASP provides: When an ASP signs up for our account, we ask it to submit select personal information. Personal information is any information that identifies a User personally, either alone or in combination with other information available to us. Personal information may therefore include, but is not limited to: a business's name, email address, phone number, business's location details; and any content a user posts to TenderRoots or facebook app.

Use of Your Personal Information

We use Personal Information obtained from you to process services. In the process, you must provide additional financial information such as credit card number, expiration date, PayPal, Payoneer, wire transfer or account information. This information is used for billing purposes and to fulfill your reservation. If we have trouble processing your reservation, this contact information is used to get in touch with you. We do not share your personal and financial information with any third parties. The only exception is when processing your credit card information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See Security Measures paragraph for more details on security measures and procedures.

Correspondence Sent to You

We will not send you any unsolicited information, including e-mail, except:

  • Users will receive our registration emails when they register, applicants will receive our communications relating to their applications, all users will receive updates, e-newsletters and notices about their accounts, new features and policies; these communications are considered part and parcel of your service and you cannot opt out of them;
  • Periodically, we may contact you about new services, special offers, promotions and third-party / affiliate offers, and will include in any such emails an opt-out link by which you can opt out of receiving such emails; and
  • Our customer service and other departments may contact users in order to ensure your satisfaction with us and/or to ask how we can improve.

Sharing Your Information

We use a credit card processing company to bill users for purchases and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We use third party service providers and suppliers to facilitate the Site and the services we provide, and they may have access to Personal Information. In the event we merge or consolidate with another institution, Personal Information may be transferred to the successor entity. We may also disclose Personal Information if we are required to do so by law.

Use of Cookies

The use of cookies enables us to enhance your visits to the Site. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your web browser. The help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, but this may limit your ability to use some features of the Site. Cookies enable us to recognize your browser and provide features that are tailored to your needs.

We may use information from cookies for purposes of planning and tracking, as well as assessing the technical function of the Site. We may also use cookies to track information about which pages you visit within the Site to help us gauge the effectiveness of the Site or our content.

Linked Sites

We may provide links on the Site to other sites of interest or to sites that perform services for us. We do not review or endorse the content of these sites or guarantee that they will abide by this Privacy Policy. Your use of such linked sites is subject to the terms and conditions and privacy policies of the providers of those sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each Site that collects Personal Information.

Security Measures

TenderRoots.me takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line. All sensitive information (such as credit card number) is encrypted and is protected with the best encryption software in the industry.

While TenderRoots.me strives to secure your Personal Information, even reasonable security measures do not guarantee the security of any information you transmit via the internet, including information submitted to TenderRoots. TenderRoots cannot guarantee that information it seeks to protect will be protected under all circumstances, including those beyond its reasonable control. We are not responsible for the hacking by hackers. By accessing TenderRoots, you agree that you transmit information to TenderRoots at your own risk.

Children

TenderRoots does not knowingly collect any information from children under the age of eighteen (18) without consent of parent or guardian.

Reviewing Information

You may review your information at any time by logging into the Site. You may make changes to the information you have submitted at any time through the Site. You may contact TenderRoots if you wish to discuss any issues regarding your information.

Changes to This Policy

We reserve the right to change, modify or amend this Privacy Policy at any time without notice. When we change, modify and/or amend this Privacy Policy, the revised Privacy Policy will be posted on TenderRoots. Any revised Privacy Policy will only apply prospectively to information collected or modified after the effective date of the revised policy. You are responsible for periodically reviewing the latest Privacy Policy as posted on TenderRoots.  Your continued use of TenderRoots manifests your assent to any changes made to this Privacy Policy and/or the corresponding Terms of use.

Children

We do not knowingly collect any information from children under the age of eighteen (18). Any person who provides Personal information to us represents that they are 18 years of age or older. Any person under the age of 18 shall be represented by their guardian. If we learn that Personal information is collected from user under 18 years of age without proper representation by guardian then we will take appropriate steps to delete such information.

Contact Information

If you have further questions, comments or concerns, please contact us OR email us at uae@tenderroots.me

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